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Kelley Hendrickson
- SPHR
- Chief People + Performance Officer
- Principal, Business Operations
Kelley Hendrickson is responsible for the insight and grit that defines PDR’s culture of excellence. She manages a business platform that enables data-driven insight and cross-functional communication. Leading a cohort of talented individuals to follow their passions with perseverance, Kelley nurtures the human experience at PDR to drive high performance, innovation, and engagement.
Kelley has a gift for understanding any worker as a whole person. She hones PDR talent by balancing personal learning styles, unique social and emotional compositions, values, and distinct career goals. Motivated by strengths-based leadership, Kelley acts as an advocate and trusted liaison between her fellow partners and PDR’s staff. Her keen observational skills allow her to structure incredible cross-functional teams — a resonant workforce that is ready to tackle the new and often unknown challenges businesses face today.
The comprehensive human resources program Kelley designed and manages allows her to keep a finger on the pulse of PDR’s overall wellbeing. Kelley’s employee engagement surveys, feedback reviews, and workforce and succession planning assessments are conducted in the service of cultivating individual growth and career progression at PDR. Her reputation as a fair and trustworthy ally enables Kelley to champion the crucial two-way dialogue between PDR’s staff and leadership.
Education
Bachelor of Science in Psychology
University of Houston
Interests
Favorite Food: Tex-Mex
Favorite Movie: Steel Magnolias and Father of the Bride
Favorite Activity: Reading and socializing with friends and family
Kelley was also integral in the transition of the firm to a hybrid working model, supporting employee wellbeing, flexibility, and a continued activity-based working concept. The overall concept is that employees are trusted to make the best decisions for the work they need to do, perform their best work, and bring their best selves every day.
As the operations leader of operations, human resources, accounting, and marketing, Kelley works closely with President + CEO Lauri Goodman Lampson and CTO Jerry Griffin to optimize PDR functionality. When the firm launched the first phase of its Agile Workplace Platform in 2018, Kelley was central to the development of PDR’s new processes for employee engagement, work assessment, team performance, client relationship management, and project success. The new activity-based platform was later adopted firm-wide.
The people of PDR have spoken. Every year for nearly a decade, PDR has been recognized as a Top Workplace. The distinct honor, awarded by the Houston Chronicle, is the result of an employee-led assessment of workplace culture, engagement, well-being, and pride of place. Proven to have a positive impact, and fully aligned with PDR’s mission, vision, and purpose. Kelley leads with insight and objectivity. Approachable and authentic to her core, she enables the firm’s collaborative, knowledge-sharing culture to thrive.
