By Kelly Baughman and Amy Becker
It’s conference season and we are absorbing every word! Last month, we attended the 25th Annual Gulf Coast HR Symposium in Houston and the 7th Annual Global Association of Change Management Professionals conference in Dallas. Both conferences were educational and inspiring. Here are our top four learnings through the lens of change management:
Emotional contagion exists. This means that things like negativity are as contagious as an exaggerated yawn! Remember that what you emote will come back, so stay positive in spite of project challenges. Spread the enthusiasm, not the negativity. The results are your reward.
Stories have incredible power to build understanding. We are neuro-biologically wired for story. In fact, in the absence of data – we will always make up a story. When managing a change, pepper the change message with good data and avoid the pitfalls of rumors and false truths!
In this economy, your challenge is to take what is unique about you and make it useful. Everyone is looking for fresh approaches to common problems. In a constantly changing workplace – innovative thinking is key.
Everyone loves a game. Games are a fun way to reinforce a new behavior or work pattern. You will be surprised how engaged your employees become when you bring a little friendly competition into the mix. Tip: make your game easy to understand and impossible to avoid.
Read these two books for the newest thinking on happiness and strength. Apply that wisdom to everything you do!
Both Amy and Kelly recently presented at the 2016 Gulf Coast HR Symposium on Return on Investment to Return on Performance and will be leading a webinar on the topic this August. For more information on the upcoming webinar, please contact us.
As a Principal with PDR, Kelly leads the Workplace Consulting team. She studies the current needs and future forecasts of an organization, investigates desired workplace performance objectives, and delivers strategic solutions to clients to ensure that the real estate portfolio is delivering its highest value. She is a Founding Member of the Association of Change Management Professionals (ACMP) Global organization, in addition to being the Director of Marketing for the ACMP Texas Chapter. Kelly is certified in Prosci’s Change Management methodology and Prosci’s Train-the-Trainer Program.
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Amy is a Senior Associate and a Senior Change Management consultant for PDR who focuses on change both at the organizational level and also within the workplace. She concentrates her efforts on understanding the impact of the workplace redesign on her clients so she can develop and execute a customized change management plan.
Amy is a Founding Member of the Association of Change Management Professionals Global organization, in addition to being their Director of Membership for the ACMP Texas Chapter. She is also certified in Prosci’s Change Management methodology and Prosci’s Train-the-Trainer Program.
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